I ordered a poncho 3+ weeks ago & as soon as I did I mistakenly didn't double check the mailing address & had it sent to my previous address on file. I contacted customer service asap, seconds after placing the order and was told zestt uses a separate shipping service and it was too late to correct the shipping address. I've been trying for over 3 weeks going through the shipping company and zestt with no success. I value the quality of zestt products, but now cannot recommend zestt until there is some resolution and I am able to receive the poncho I ordered and paid for almost a month ago.
Organic Cotton Dreamsoft Poncho - Birch
Thank you so much for your wonderful review & for supporting our organic mission, Linda!
I like them a lot but the edges curl and they wrinkle very easily.
Hi Judy! Thank you so much for your feedback! Because our products are 100% organic, we do not use any chemical softeners or straighteners. Our fabrics do tend to wrinkle and roll from time to time due to the construction. In this case we recommend using a steamer to flatten. If you still have issues after steaming, please contact us directly at firstname.lastname@example.org and we would be happy to assist!
My new organic cotton ponchos are beautiful. The cotton is elegant yet functional. And oh so soft and cozy. I saw a woman at a Symposium wearing a beautiful poncho and enquired about it after the presentation. It looked like a quality piece. I commented on the snaps and thought they would be versatile for travel. She said that was why she bought it but has worn it many times at home.She informed me that it was made by Zestt. I immediately came home and looked it up. I was impressed with the quality of the items and organic, environmentally-friendly process from the growing of the cotton to the manufacturing. Also impressed with the story of two friends who started the company and have put so much thought into making their products so versatile and practical. Have told all my friends about your products and company.
Wow, we absolutely love this Jane! Thank you so much for sharing how you were introduced to Zestt! We love hearing from our customers and are so happy to hear that you love our product, story and what we represent. Thank you so much for supporting our organic mission! :)
So versatile and has become a constant part of my wardrobe! So much more than a travel scarf!
We absolutely love hearing that you love how versatile your Dreamsoft Travel Scarf is that it has become a constant part of your wardrobe, Carolyn! Thank you so much for supporting our organic mission!
i bought this for my wife and she loves it! Her go to extra layer, very soft and the perfect weight.
We have to say your wife has an incredible husband, Thomas! We are thrilled to hear that she loves her Zestt poncho! Thank you so much for the wonderful review and for supporting our organic mission!
I never travel without this beautiful and practical wrap. It is perfect for chilly planes and a lovely wrap for any cool day. Paired with a scarf and jeans, it’s a look I get compliments on all the time. I have in both colors!
We are thrilled to hear that your Dreamsoft Travel Scarf is a travel must have for you, Lori! We totally agree, we love how versatile it! Thank you so much for supporting our organic mission!
Enjoyed taking my poncho on a trip to France. Used it first on without the snaps the plane ride there to keep warm. Then on one of the tours I snapped it to make the poncho. Very nice.
We are so happy to hear that your poncho was perfect for your trip to France, Jennifer! We love that it has the snaps for an easy chic style! Thank you for supporting our organic mission! Wishing you safe & cozy travels on your next adventure!
I have multiple Zest products- scarves, wraps and ponchos. I use them frequently in many different settings. I love the soft, buttery feel that is enough to keep you warm and cozy but not heavy or bulky. The material is high quality and the piece is well made. I’ve given them as gifts and receive many complements in turn. Looking forward to other products In the future!
We are so happy to hear that you love all of your Zestt products, Katelynd! We totally agree, we love that they are the perfect lightweight material also! Thank you so much for the wonderful review and for supporting our organic mission! :)
For organic cotton, I thought it would be a lot softer.
Hi Yong! We are very sorry you are not happy with your Zestt! As with all cottons the more it is washed the softer it gets. You are welcome to return or exchange it within 60 days. Please reach out to us at email@example.com if you have any concerns or suggestions about your product, we are always open to feedback!